Post Pandemic Protocols for Medical Practices and Healthcare Systems
The COVID-19 pandemic challenged our healthcare systems in ways no one imagined. Restrictions on unnecessary physical check-ups increased the use of advanced technology. Businesses not using these technologies faced major issues, with some even shutting down. Now, the question is: what lasting changes will we see in clinics and patient care?
Era of Telemedicine and Telehealth
Before COVID-19, only about 11% of visits were through telemedicine. Although it was growing, patients preferred physical appointments. But when the pandemic forced healthcare providers, to lock down, telemedicine visits jumped to 46% in just a few months. Now, 70-80% of healthcare appointments are virtual. (CMS) approved over 80 new services for telemedicine.
$250 billion in medical services may become virtual in the coming years (McKinsey)
Both patients and providers now say they like it. 57% of providers view it more than before, and 64% feel more comfortable using telemedicine.
Patients prefer Clinics with Right Technologies
Clinics and providers have been slow to adopt new technology. But patients now want more technology, transparency, and convenience. This trend is likely to continue and grow. Providers who use the right technology will be better at attracting new patients.
Patient Consumerism have changed and patients now are looking for:
Patients now look for:
- Online appointment scheduling
- Easy-to-use patient portals where they can see all their health information in one place. They can also share it with other providers
- Telemedicine visits to save time and avoid the hassle of driving to a clinic, parking, and waiting
- Direct messaging with their provider for simple clinical or billing questions
- Online check-in to reduce paperwork and wait times
- Electronic billing notifications and online bill pay options
Cloud-Based Systems Are the Future
The pandemic shutdowns showed a big problem with traditional clinic systems. Need for providers and staff to be in the office to access important patient data and provide care. Many clinics had to close with no physical access. It limits them from continuing their services even if they have telemedicine services.
Cloud-based systems offer secure access to providers and staff from any web-based device. If your current system is server-based, switch to a cloud-based practice management system.
Contact AltuMED:
Learn about our cloud-based software solutions for small and independent medical practices. Let us help you get the right technology to set you up for future success.
A Glimpse of Benefits
- Maximize Time
- Increase Patient in-flow
- Streamline Processes
- Increase Revenue
- Reduce Redundancy
AltuMed is a Medical Billing and Software Company that understands the importance of Value Based Care Model. Have a look at our Medical Billing Services or contact us to find out more
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